You are entitled to request a return or replacement within 5 days of receiving the product.

For any physical damage or defects upon delivery, you must report the issue within 1 day by emailing us at taaltattva@gmail.com.

Conditions for Returns & Replacements

To be eligible for a return or replacement, please ensure:

• The request is made within 5 days of receiving the product.
• The product is unused and in its original packaging.
• The product is not damaged due to mishandling after delivery.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products.
• Products that deteriorate quickly or have an expiry date.
• Items that were unsealed after delivery and are not suitable for return due to hygiene or health concerns.
• Products that have been mixed with other items after delivery.

We reserve the right to decline returns that do not meet these conditions.

Refund Process

• Once we receive the returned product, we will process your refund within 7 working days using the original payment method.
• No extra fees will be charged for the refund.

Gifts

• If the product was marked as a gift, you will receive store credit for the returned amount.
• If it was not marked as a gift, the refund will be issued to the original purchaser.

Contact Us

Shipping Policy 
We ship the products within 10-15 working days of the order. 
We ship all across India 
The delivery time after the dispatch of the order is 5-7 days

For any queries regarding returns & refunds, reach out to us at taaltattva@gmail.com.